Risk Free 30 day returns! No Restocking Fees! If you are not 100% satisfied with your purchase, simply return it within 30 days and we will refund the full purchase price. You can even return clearance items (unlike those other sites). No questions asked!

Our objective is to ensure that our customers are completely satisfied with their purchases. We understand that rugs sometimes do not meet expectations when seen in the intended room setting and must be returned. Please read our Risk Free Return Policy below.

• All returns must be initiated within 15 days of receipt and returned within 30 days.
• Rugs must be returned in unused, clean, undamaged, as-new condition. We will not accept rugs that have been visibly damaged or soiled. A full purchase price refund will be made when rug is returned and received by our personnel under above condition.
• When packing rugs, please do not place tape directly on rugs or fold rugs.
• The RA# must appear prominently on the outside of the package. Any package not marked with the RA# will be refused and returned to sender.
• Return shipment is to be made at the buyer’s expense.
• Although we strive to display the most accurate colors possible, due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen.